Frequently Asked Questions
Check this INDEF frequently asked question area. The majority of our investors find their answers here.
- Can I invest through a company?
Yes. Investment is allowed both as an individual and as a legal entity. In both cases, the contract will be signed and formalized in notarial deeds.
- Can I invest if I reside outside of Mexico?
Yes. The investment is open to both Mexicans and foreigners, as long as the corresponding legal and tax compliance process is followed.
- Can I visit the branches or see the progress of the project?
Yes. Transparency and closeness are encouraged. Periodic visits are organized, and updated information on progress is shared.
- What legal backing does my investment have?
The formalization is carried out through notarial deeds and registration in the corporate books. In addition, there are binding contracts with the original franchisor and European bank guarantees.
- What type of products does Santagloria offer?
Santagloria is a coffee shop with an artisan bakery distinguished by the quality of its ingredients and the variety of its offerings. Among its products you will find: Specialty coffees and drinks, Artisan pastries and baked goods, Freshly baked rustic breads, Light savory options, Traditional desserts and sweets.
- Do you have options for vegetarians, vegans, or people with food intolerances?
Yes. Our brands include inclusive options such as vegetarian, vegan, and gluten-free or lactose-free alternatives, ensuring that all our customers can find a suitable choice for their needs.
- In which cities are Santagloria branches located?
Currently, Santagloria has branches in various cities in Spain, including: Madrid: Pedro Teixeira, Atocha 84, and López de Hoyos. Bilbao: Alameda Recalde and Deusto. San Sebastián: Easo. Barcelona: Alcalá 244 and Intermodal.
- What is the minimum investment amount to participate in Santagloria's expansion in Mexico?
Santagloria Phase 2 (Europe): from €13,000. Santagloria Mexico: from $140,000 MXN.
- What average return is expected and in what timeframe?
The projected return is estimated in the medium term, subject to the operational performance of the brands. It should be noted that this is not a fixed or guaranteed return, but a projection based on the expected growth of each project.
- Are the returns fixed or variable?
Returns are variable, determined by the financial and operational performance of each brand.
- What is the minimum investment amount to participate in Allô Mon Coco's expansion? In Mexico, the expansion plan begins in strategic areas such as Mérida, Mexico City, Monterrey, and Guadalajara. Allô Mon Coco: participation from $150,000 MXN.
- What average return is expected and in what timeframe? The projected return is estimated in the medium term, subject to the operational performance of the brands. It should be noted that this is not a fixed or guaranteed return, but a projection based on the expected growth of each project.
- Are the returns fixed or variable? Returns are variable, determined by the financial and operational performance of each brand.
- Will Allô Mon Coco have the same menu as in Canada or will there be options adapted to Mexico?
- Do I have to operate the restaurant or does IN-DEF take care of everything?
Our team takes care of all operational and administrative management of the branches. The investor does not need to be involved in the daily operation of the restaurant.
- What support does IN-DEF provide for franchise management? IN-DEF provides comprehensive support through a specialized team in administration, marketing, human resources, and operations, ensuring compliance with brand standards and the profitability of the business model.
- What is the difference between investing in Santagloria and Allô Mon Coco? Both are brands with great potential but with different propositions: Santagloria: an artisan bakery–coffee shop recognized for its pastries, rustic breads, and high-quality baked goods. Allô Mon Coco: a concept specialized in Canadian-style breakfasts and brunch, with a broad and differentiated menu for this segment.
- Who manages the profits and how are they distributed? The administration of Grupo IN-DEF is responsible for managing and distributing the profits, according to financial results and in accordance with the agreements established in the shareholders' assembly.
- What additional advantages do I have as an investor? By investing with IN-DEF, you gain exclusive benefits such as: Access to internationally consolidated franchise models. Comprehensive support from IN-DEF in the operation, administration, and growth of the business. Opportunity to diversify your portfolio in different brands within the food and beverage sector. Early access to new projects developed by IN-DEF.
- How do you guarantee transparency in financial reports? Transparency is ensured through the periodic delivery of financial information: Quarterly reports detailing operational and financial performance. Annual reports aligned with the corresponding tax returns. In this way, investors have clear, verifiable, and timely information.
- What legal and contractual support does my investment have? When investing, a contribution contract is signed to capitalize. Once this contract is settled, the investor is formally incorporated into the shareholders' assembly and receives their share certificates, which reflect the number of shares acquired, their nominal value, and the corresponding placement premium.
- Can I sell my stake in the future? Yes, you can sell your stake; however, depending on the project, a minimum period must be met before doing so.
- What guarantees do I have on my investment? Your investment is backed by a legal contribution contract that formalizes your participation in the project. Once settled, you receive your share certificates, which grant you shareholder rights and access to the assembly. In addition, you receive periodic financial reports and the supervision of the IN-DEF team, ensuring transparency in management.
- On what date will I receive my advance rents? Transfers are scheduled for the 25th of each month or the previous business day, provided that you have settled your shares and signed the contract that establishes the initial month of such rents.
- Do I have to pay taxes on the dividends I receive or on the advance rents? Yes, the income received is subject to taxes. IN-DEF makes the corresponding withholdings in accordance with current legislation.
- How will the difference to be received in April be calculated if I receive advance rents? Each year, during the month of April, an accounting adjustment is made between the advance rents delivered and the annual results of the company, to balance what has already been received with the dividends generated.
- If the dividends already have ISR withholding, do I still have to file an annual tax return? Yes, even when withholdings are made, each investor must comply with their annual tax return according to the tax regime in which they are registered.
- Why should I register the dividend regime with the SAT? Because it is the specific tax regime that allows you to receive this type of income. This ensures proper compliance with tax regulations.
- Will a CFDI be issued for each deposit I receive? Yes, for each deposit made, the corresponding CFDI is issued, in accordance with what is established by tax law.