Privacy Policy

Privacy Policy

DESARROLLO DE FRANQUICIAS EN ESPAÑA, S.A.P.I. de C.V.

COMPREHENSIVE PRIVACY NOTICE

In compliance with the Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP), its Regulations, and other applicable provisions, this Notice informs you about the processing of your personal data when you browse our website and/or request services or products in person or through our platforms (social networks, emails, instant messaging, or other authorized contact methods).


I. Party Responsible for the Protection of Personal Data

DESARROLLO DE FRANQUICIAS EN ESPAÑA, S.A.P.I. de C.V. (hereinafter referred to as “DESARROLLO DE FRANQUICIAS EN ESPAÑA”), located at Office 4, Level 6, City 32 Shopping Center, No. 298, Calle 32, Avenida Andrés García Lavín, Montebello neighborhood, Mérida, Yucatán, C.P. 97113, Mexico, is responsible for the processing of your personal data under the terms of the LFPDPPP.


II. Personal Data Collected

The personal data that may be collected, used, stored, or processed by DESARROLLO DE FRANQUICIAS EN ESPAÑA are those necessary for the legal relationship that may exist or arise with you, whether as a prospective client, client, supplier, employee, or job applicant.

Accordingly, we may collect the following categories of personal data:

  • Identification data: name, last name(s), marital status, handwritten and/or digital signature, RFC, CURP, place and date of birth, nationality, photograph, and age.
  • Contact data: address, email, landline, and/or mobile phone number.
  • Academic data: educational background, degrees, professional license, certificates, courses, training, workshops, diplomas, and/or recognitions.
  • Financial or property data: bank accounts, card numbers, security numbers, among others.
  • Employment data: work experience, job positions, work address, corporate email, work phone number, employment references, hiring and termination dates.

DESARROLLO DE FRANQUICIAS EN ESPAÑA does not collect data considered sensitive under the LFPDPPP, nor data belonging to minors.


III. Purpose of Processing Personal Data

Personal data collected directly or indirectly will be used to establish a legal and commercial relationship between you and DESARROLLO DE FRANQUICIAS EN ESPAÑA. To that end, we may request information used to:

  • Establish communication and provide the requested service and/or product.
  • Allow the use of our website features.
  • Verify the accuracy of the information provided.
  • Handle and follow up on requests, questions, complaints, claims, and/or suggestions.
  • Fulfill obligations arising from the commercial relationship and carry out judicial or extrajudicial collections.
  • Inform and/or contact you through any means regarding the status of requested services and/or products.
  • Comply with legal obligations on the prevention and identification of money laundering, anti-corruption, and other applicable regulations.

DESARROLLO DE FRANQUICIAS EN ESPAÑA will not use your personal data for secondary purposes.


IV. Options to Limit the Use or Disclosure of Personal Data

We safeguard your personal data using software with restricted access protected by passwords and, when applicable, physical files accessible only to duly authorized personnel. We apply physical, technical, and administrative security measures.

We have implemented internal policies and procedures to ensure personal data is used only by the minimum number of people necessary, limiting reproduction means and requiring the destruction of copies that are not strictly essential.

DESARROLLO DE FRANQUICIAS EN ESPAÑA will not transfer your personal data to third parties other than authorized personnel and those involved in fulfilling the requested service, in compliance with the LFPDPPP.


V. Means to Exercise ARCO Rights and Withdraw Consent

You have the right to know what personal data we hold and how we use it (Access); to request correction when it is outdated, inaccurate, or incomplete (Rectification); to request its deletion when you believe it is being misused (Cancellation); and to object to its use for specific purposes (Opposition). These rights are collectively known as ARCO rights.

To exercise them, please submit a written request in accordance with Article 29 of the LFPDPPP to the email address: cliente@indef.mx; or in person at our office from Monday to Friday, 8:30 a.m. to 3:00 p.m.

Consent withdrawal may be requested through the same means. Please note that, due to legal obligations, in some cases we may not be able to fulfill your request immediately. Withdrawal may result in our inability to continue providing the requested service or in the termination of the established relationship.

All requests will be evaluated in accordance with Chapter IV of the LFPDPPP. The use of electronic means authorizes DESARROLLO DE FRANQUICIAS EN ESPAÑA to respond via the same medium unless you explicitly specify another contact method.


VI. Use of Cookies and Similar Technologies

On our website https://indef.mx we use cookies and other tools to collect, analyze, and store electronic information related to your browsing habits and use of our communication channels and forms.

Personal data collected through the website will be used only to contact you. If you disable cookies or prevent their installation, some site functions may not operate properly.


VII. Acceptance

This privacy statement constitutes a valid agreement between you and DESARROLLO DE FRANQUICIAS EN ESPAÑA. By not expressing opposition and/or providing your personal data, you acknowledge that you have read, understood, and tacitly consented to the terms set forth herein.


VIII. Changes to the Privacy Notice

This Notice may be modified due to new legal requirements, service-related needs, privacy practices, changes in business models, or other reasons.

We are committed to keeping you informed of any changes through our website: https://indef.mx.


IX. Contact

For any questions related to this Privacy Notice, please contact us at cliente@indef.mx. We are committed to protecting your information.

Last update: 11/05/2025